Delivery Information

F&Q’s

Where do you post?

    We post within the UK, Europe, USA and the rest of the world.       

Can I send direct to the recipient?      

    Yes, of course! Simply tick the gift option at the checkout, add your message and we will handwrite a cute little card on your behalf. We will also gift wrap  in soft tissue and ribbon. Be sure to add who your gift is from! Leave everything with us from now on and relax!

Do you include an invoice with the parcel?   

    No, we try to reduce the amount of paper we use. Please email us if you require a copy.

How much do you charge for postage?

UK POST:-

FREE POST -  Spend £40 and over to receive free First-Class Post. Please note we use our Royal Mail local service. Once your order has been posted we will send you an email letting you know it's on the way. You will not receive a tracking number though as tracked & signed postage is not included.

Royal Mail is experiencing some delays due to COVID. We ask for your understanding at this difficult time.

FIRST CLASS - £3.95 using Royal Mail. We aim to deliver within 3-5 working days. Once your order has been posted we will send you an email letting you know it's on the way. You will not receive a tracking number though as tracked & signed postage is not included.

Please understand that due to COVID some delays maybe expected. We hope your adorable gifts arrive quickly. 

SECOND CLASS -  £2.95 using Royal Mail. We aim to deliver within 5-7 working days. Once your order has been posted we will send you an email letting you know it's on the way. You will not receive a tracking number though as tracked & signed postage is not included. 

Please understand that due to COVID some delays maybe expected. We hope your adorable gifts arrive quickly. 

TRACKED & SIGNED -  £7.95 using Royal Mail. We aim to deliver on the next working day. Once your order has been posted we will send you an email with your unique tracking reference number. 

EUROPE POST:-

    Royal Mail Tracked & Signed - £14 using Royal Mail Tracked & Signed delivery. We aim to deliver your order within 10-14 business days, however due to COVID some destinations are taking a little longer. Thank you for your understanding. We hope your adorable gifts arrive quickly. 

USA:-

    Royal Mail Tracked & Signed -  £19 using Royal Mail Tracked & Signed Delivery. Once your order has been despatched you will be sent a unique tracking number to your email. We aim to deliver your order within 14-20 business days. Please be patient - due to COVID orders may take a little longer. Please use your tracking number to track your orders progress. Please note you are responsible for any taxes or duties that may be incurred in the USA.

REST OF THE WORLD:-

    Royal Mail Tracked & Signed - We use International Tracked & Signed Delivery for just £24, once your order has been despatched you will automatically be sent a unique  tracking number to your email. We aim to deliver your order within 25 business days, overseas orders are taking a little longer though due to COVID. Please be patient and your order will arrive, these are difficult times. Please use your tracking number to track your orders progress.

 

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