Free UK Returns
All items must be returned new, unused and in original packaging. Returns that do not meet policy may not be accepted and will be sent back to the customer.
Full price items, or orders you would like to return should be sent back to myself within 30 days of your order being shipped. Sale price items must be returned within 7 days of your order being shipped. Once received, returned items are processed within 10 working days.
If you wish to make a return or replace with another item simply contact Vicky at: firstname.lastname@example.org I will be more than happy to assist.
Once your return is received and inspected, I will send you an email to notify you that I have received your returned item. I will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 days. I will refund your returns shipping costs at this stage.
If you are shipping an item over £75, you should consider using a trackable shipping service.